Postage:
0 -250g $4.00
251-500 $7.00
501 to 1kg $10.50
1.1kg and over $15.00
Payments:
When paying via Direct Deposit please use your full name as the reference so I know it belongs to you. Failure to do this will delay the posting of your order.
Payment is required within 5 days of your order being placed.
PAYPAL is a secure payment gateway to send payments using your credit card. It is very easy to set up your Paypal Account - go to www.paypal.com.au.
Using Paypal is an easy, quick and safe way of using your credit card for online shopping. Your credit card details stay with Paypal and are not disclosed to third parties.
Guarantees and Warranties
We will guarantee the purchases will be there within 7-10 working days if it is sent via registered post. Unfortunately if you do not register post the purchases, we will not be liable for the loss.
Returns Policy:
We must be contacted via email within 2 days of receiving the order. The customer will require filling in a form and sending the form with the receipt and product with in 7 working days of receiving confirmation from us.
Replacement:
If satisfied the product is not damaged we will either replace or refund the items back via direct deposit.
Customer Support:
Customers will be requested to email us if they are not satisfied with there purchase and we will endeavor to do anything in our power to rectify the situation.
REFUNDS
GOODS DAMAGED IN TRANSIT
If your purchase is damaged in transit we will send you a "no charge" replacement, freight free. You will need to return the damaged product (or fragments which demonstrate reasonable evidence of breakage in the case of international orders) to us for assessment.
METHOD OF REFUNDS
Card Making Korner will refund directly into your account.
HOW TO MAKE A RETURN
All we ask is that you print and fill in the Returns Form (see below), and return the product in its original condition with its packaging within 5 days after receiving confirmation from us. We will also need a copy of your order confirmation record and goods receipt.
RETURNS INFORMATION
Click here to download our returns form. |